Terms and conditions Refound Policy

This agreement is between you, the user of https://www.flamencoshow.madrid/ (Flamenco Show Madrid) website(s), and Roberto Carlos Hernandez F (https://www.flamencoshow.madrid/).

These are the terms & conditions of service specifically related to booking tours via https://www.flamencoshow.madrid/. (Flamencho Show Madrid)sites.

You confirm that you are of legal age to lawfully use https://www.flamencoshow.madrid/ (Flamenco show Madrid) web-sites & services, to enter into a contract and that you are solely responsible for all uses performed on said sites / services by you, even if on the behalf of another. All tours available to book are promoted by https://www.flamencoshow.madrid/. (Flamenco Show Madrid) and are operated by Flamenco Shows bussines who are in a contractual relationship with https://www.flamencoshow.madrid/ (Flamenco Show Madrid).

Bookings for Flamenco show Madrid, where the entire amount is paid online in advance, are subject to cancellation and refund terms as follows:

  • Cancel for free up to 24 hours (event destination time) before the event date and receive a full refund. Cancellations made on the same day of the event date are non-refundable. Cancellations can only be made via email to the address on your booking confirmation (info@flamencoshow.madrid) or by phone WhatsApp +34 660 08 09 73.
  • All flamenco shows are subject to a minimum number of participants in order to run. In the highly unlikely event that a paid tour does not run, we will refund the amount paid when booking.
  • The deposit paid when booking must be paid using a valid Credit Card or Debit Card. You confirm that all information submitted by you to https://www.flamencoshow.madrid/ (Flamenco Show Madrid), including Credit card / Debit card details, are complete and accurate and that you have been granted the required permissions and authorizations to use said card.
  • You will receive a booking confirmation via email shortly after completing the booking process, provided that all information submitted is correct and there are sufficient funds available to the credit/debit card used to complete the transaction. If you do not receive a confirmation e-mail please contact us after checking your junk mail folder.
  • Credit / Debit card details are entered on a secure page and transferred using SSL technology. Payment is processed by a trusted, secure & reputable payment portal.
  • All currency conversions displayed on https://www.flamencoshow.madrid/ (Flamenco Show Madrid) sites are calculated by using an exchange rate derived from a third-party reputable currency conversion website in real-time.
  • Please have your ticket/booking confirmation available on arrival to the tour starting point either in printed form or on a mobile device. Students who have availed of the student price may be required to show valid student ID on arrival. Should this not be possible you will be required to pay the full amount, less the deposit paid.
  • All participants attending the Flamenco Show must be aged 18 or over, with a valid passport, driver’s license or national ID card as proof of age. In the case of minors of 18 years, they should arrive with a person older than 18 years that take care and will be in charge of them.
  • https://www.flamencoshow.madrid/ (Flamenco Show Madrid) may offer you the opportunity, via email, to review the tour in relation to your experience and your opinion. Your review may be visible on our site(s). We may also include a link to the relevant TripAdvisor listing for you to submit a review there if you so choose.
  • Participation on any tour is strictly voluntary and both your freelance guide and https://www.flamencoshow.madrid/ (Flamenco Show Madrid) reserve the right to deny participation to anybody at any time at our discretion. Neither https://www.flamencoshow.madrid/ (Flamenco Show Madrid), its contractors, parent or subsidiary companies, partners, employees or freelance tour guides accept any liability or responsibility for any injury, loss, damage, inconvenience or other sustained by any person using its services, nor to their property, howsoever caused.
  • https://www.flamencoshow.madrid/ (Flamenco Show Madrid) and (Roberto Carlos Hernandez F) will never sell or provide your personal information to any third party. We reserve the right to use data given to us for internal marketing and research purposes. Pictures taken during tours may be used for marketing purposes and on our social media platforms.